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Last updated: December 1, 2024

Terms of Service

Welcome to Unikiris. By using our services, you agree to these terms. Please read them carefully before placing an order.

Clear Pricing

All prices shown include applicable taxes

Secure Payments

Stripe-powered secure checkout

Quality Guarantee

Premium prints with satisfaction promise

Using Our Services

Eligibility

You must be at least 18 years old or have parental consent to use our services. By creating an account or placing an order, you confirm that you meet these requirements.

Account Registration

You may browse and create designs as a guest, but an account is required to save designs and track orders. You are responsible for maintaining the confidentiality of your account credentials.

Service Description

Unikiris transforms photographs of your eyes into AI-generated artistic interpretations, printed as premium wall art. Each piece is unique and created specifically from your uploaded image.

Orders & Payments

Pricing

All prices are displayed in your local currency where supported (EUR, USD, GBP, and others). Prices include product costs and may include applicable taxes depending on your location. Shipping costs are calculated at checkout based on your delivery address.

Secure Checkout

Payments processed securely via Stripe

Multiple Currencies

13 currencies supported worldwide

Order Confirmation

Email confirmation sent immediately

Tax Compliance

VAT/GST applied where required by law

By placing an order, you authorize us to charge your payment method for the total amount displayed at checkout.

Intellectual Property

Your Photos

You retain all rights to the photographs you upload. By uploading, you grant us a limited license to process your image solely for creating your artwork. We will never use your photos for marketing, AI training, or any other purpose without explicit consent.

Generated Artwork

The AI-generated iris artwork created from your photo is yours to keep and display. You receive a personal, non-commercial license to use, display, and share your generated designs.

Our Content

The Unikiris brand, website design, style templates, and processing technology remain our intellectual property. You may not copy, modify, or redistribute our proprietary content or systems.

Delivery & Quality

Production & Shipping

Each order is printed on demand by our fulfillment partner, Gelato. Production typically takes 2-5 business days, followed by shipping. Delivery times vary by location (5-10 business days for most destinations).

Quality Standards

  • β€’Museum-quality archival paper and inks
  • β€’Real wood frames with protective glazing
  • β€’Secure packaging to prevent damage in transit

Damaged Items

If your order arrives damaged, contact us within 14 days with photos of the damage. We will arrange a replacement at no additional cost.

Refunds & Cancellations

Cancellation Policy

Before Production

Full refund available if you cancel before your order enters production

After Production Starts

Custom orders cannot be cancelled once production has begun

Refund Eligibility

Refunds are provided for:

  • βœ“Items damaged during shipping
  • βœ“Printing defects or quality issues
  • βœ“Orders that fail to arrive within 30 days

As each piece is custom-made from your unique design, we cannot accept returns for change of mind. Please review your design carefully before ordering.

Prohibited Uses

You agree not to use our services to:

  • βœ—Upload images of others without their consent
  • βœ—Upload illegal, harmful, or offensive content
  • βœ—Attempt to reverse-engineer our AI systems
  • βœ—Use automated systems to access our services
  • βœ—Resell or commercially distribute generated designs
  • βœ—Commit fraud or provide false information

We reserve the right to terminate accounts and refuse service to anyone who violates these terms.

Limitation of Liability

To the maximum extent permitted by law:

  • β€’Our services are provided "as is" without warranties of any kind
  • β€’We are not liable for indirect, incidental, or consequential damages
  • β€’Our total liability is limited to the amount you paid for your order
  • β€’AI-generated results may vary; exact outcomes cannot be guaranteed

Nothing in these terms limits your statutory rights as a consumer under applicable law, including EU consumer protection regulations.

Changes to Terms

We may update these terms from time to time. When we make significant changes:

  • β€’We will update the "Last updated" date at the top of this page
  • β€’Registered users will be notified by email of material changes
  • β€’Continued use of our services constitutes acceptance of updated terms

We encourage you to review this page periodically to stay informed.

Contact Us

Questions about these terms? Our support team is here to help:

Response within 24 hours (business days)

For privacy-related inquiries, please contact privacy@unikiris.com